While accounts are not necessary to place an Online Order with Naturali Home, creating one makes it quick and easy to receive expedited support and free priority fulfillment. To open a Naturali Home Customer Account, follow these simple steps:
1) Register your account (Click Here)
2) Be sure to login each time you place an order so that it is linked to your account.
At this time, all orders placed with your account email address will be linked to your account. To add or remove a past purchase, please email the Order Number AND your email address to firstname.lastname@example.org.
Our Retail Gift Shop is open to the public from 10am-5pm Tuesday through Friday and 10am-2pm on Saturdays. We are closed on Sundays & Mondays as well as most Federal/Major Holidays.
Generally, there is no minimmum order for In-Store Purchases unless indicated by Store Staff. Payment is due at time of purchase and unless given prior authorization, we are unable to hold any items for you.
By law, we are required to collect Sales Tax on most purchases. In order to update your Naturali Home Account with a tax exemption, you must click the 'Request/Renew Exemption' link within your Account Dashboard.
You will be required to fill out a form and submit documentation. We will then followup with next steps.
We are unable to refund taxes paid on any orders placed before your exemption status has been updated.
All Sales Are Final. Exchanges, Returns & Refunds are granted at the sole discretion of Naturali Home LLC. Please fill out our Return & Exchange Form to request consideration.
DO NOT BRING OR SEND ANY ITEMS BACK TO US UNLESS SPECIFICALLY INSTRUCTED TO BY OUR TEAM.
We will look into your request and will provide a response within 24 hours of receiving your request. If you are approved for a refund or exchange, you will receive store credit in the form of a Naturali Home Gift Card for the value of the items in question. We are unable to refund your original payment method. Return Shipping costs may be deducted from your Store Credit Refund if applicable.
All decisions are final and are at the sole discretion of Naturali Home LLC. The following items are never eligible for return or exchange:
- Workshops or Other Services
- Live Plants or Home Decor
- Products with Bulk Discounts or Pricing
Naturali Home offers a variety of payment options for Retail Orders. Below are some of the most popular payment methods that we offer (grouped by ordering method):
Orders Placed On Our Website Or Via Email: Major Credit & Debit Cards, Klarna, Amazon Pay, Meta Pay, PayPal/Venmo, CashApp, Naturali Home Gift Cards
Orders Placed Over The Phone: Major Credit & Debit Cards Only (Additional Fees May Apply), Naturali Home Gift Cards
In-Store Purchases: Cash, Major Credit & Debit Cards, Tap to Pay (Cards & Digital Wallets), Naturali Home Gift Cards
Additional payment options available on a case-by-case basis. Net Payment Terms (administered by Naturali Home LLC) may be extended at our sole discretion. All Orders Placed, regardless of sales channel, are subject to the Naturali Home LLC Terms Of Sale.
While most items purchased from Naturali Home are ready to ship within 2 business days, some products or line items are 'Made to Order'. Once you place an order, we will email you if any part(s) of your order will have a fulfillment time or more than 4 working days (Tuesday-Friday). Fulfillment timelines are not set in stone and any updates will be communicated to you.
- Most Orders are fulfilled (shipped or marked 'ready for pickup') within 3 working days (Tuesday-Friday)
- While 'In-Store Pickup' is always free, orders that have to be shipped will be charged carrier rates
Orders containing one or more products from our Bulk Pricing Program have a lead time between 4 and 10 business days.
All Orders are subject to the Naturali Home LLC Terms of Sale. Should you have additional questions, please email us at email@example.com.
Creating a Naturali Home Account is a great way to keep track of all of your purchases, get early access to sales and receive priority order fulfillment at no additional cost! To open a Naturali Home Account, follow the steps below:
- Register your Account at www.shopnaturali.com/account
- Click the verification link in your email (some users may be auto-verified and not require email confirmation)
- Login to your account before or during checkout (or use your account email) every time you place an online order.
Having a Naturali Home Account also allows our team to better assist you if you ever contact us for support while keeping your personal information secure!
We're excited to offer Bulk Pricing Options on several Naturali Home Products including Handcrafted Soap, Soy Candles and Wax Melts! Bulk Pricing is currently available exclusively through our website. Below is more information about Naturali Home Bulk:
- Anyone can order products with Bulk Pricing (Business Registration Not Required*).
- Pricing & Discounts are based on Quantity Ordered (More units=better discount**).
- Orders are normally fulfilled within 7 working days (Tues-Fri)
At this time, products purchased at bulk pricing are not eligible for Return, Refund or Exchange.
*Business Registration not required unless a Tax Exemption is requested.
**'More units=better discount' statement applicable to units of the same product type and variant.