Paying your Naturali Home LLC Invoice Online is quick and easy! Just choose one of two great methods below to access our web payment system:
- Click the 'Pay Invoice' link within your order confirmation or invoice email
- Click 'View Order' within your Naturali Home Account next to the invoice/order that you would like to make payment on
All Online Payments must be for the full amount. Any partial payments must be pre-arranged via email to: firstname.lastname@example.org
Paying at our retail storefront is a great option for our customers that live or work within driving distance of Groton, CT. Please follow the following steps to make a payment on your account:
- Go to the Customer Service Counter within our retail storefront at 787 Long Hill Road, Groton, CT 06340 during normal business hours.
- Present your invoice (printed) or let our staff know your name and order number.
- Present your payment method (Credit/Debit/Cash) to store associate.
One of our Customer Accounts Manager or Associates will process payment to your account immediately and provide a paper/text/email receipt.
Payments over $999.99 (including any applicable taxes) must be completed online and are not able to be made in store for security reasons.
NOTE: We are unable to accept Cashier, Business or Personal Checks unless pre-arranged with our Chief Financial Officer via email: email@example.com.
We are able to accept payments for all account types over the phone. To contact our team to make a payment, call (860) 536-1771 and press option 1.
To make a payment over the phone, you must have the following information available:
- Credit/Debit Card Number
- CVV (Visa) or CVC (Mastercard) (3-4 Digits on Back)
- Expiration Date
- Zip Code
- Phone Number
- Billing Address
You may be charged a convenience fee of $5 for phone payments over $100. This fee is assessed by our payment processor and is not refundable.
We are able to accept partial payments on a case-by-case basis only from eligible established customers*. Payment Arrangements must be made with the Naturali Home LLC Customer Experience Team no less than seven days in advance of the invoice due date (or 24 hours in advance of placing an online order).
*Eligibility is at the sole discretion of the Chief Financial Officer of Naturali Home LLC and may require a signed agreement or contract. To setup a partial payment arrangement, please email firstname.lastname@example.org.
If you used NH Net Terms when you placed an order, you would have received an updated invoice from your Account Manager. It is your responsibility to make payment in full by 11:59pm (Eastern) on the invoice due date.
You may submit payment through the invoice link your Account Manager has sent you. You can also click the link in your Naturali Home Account Order Dashboard.
You may also call us at (860) 536-1771 to make payment over the phone. A $3 fee may be added to your order if you pay by phone.
*NH Net Terms are offered on a case-by-case basis to select organizations and individuals who purchase bulk or wholesale items from Naturali Home LLC. Your Net Terms Account is considered 'past due' at 12:00am (Eastern) on the day after your invoice due date. A late fee is added to the amount due for all Past Due Accounts. Late fees vary by account type, order volume and amount due (specifics can be found in the Naturali Home LLC Terms of Sale).